Photobooth FAQ
General FAQs
How much space is required?
Open Booth – Depending on what backdrop, but normally no more than 2.5m wide (against a wall is best). Then the photo booth will sit 1 to 1.5m in front of the backdrop in the centre. The booth is also 2.4m high.
Enclosed Booth – We can fit so many people in we need a 2.5 x 2.5 metre area.
Inflatable booth – requires 3m x 2.5m plus we must have 2.5m high ceiling minimum.
What are the power requirements?
Open or Closed Booth – 1 x 10 AMP power socket. Uses 1050 Watts
Inflatable with GIF Booth or Social Booth – 2 x 10 AMP power socket. Uses 800-900 Watts.
Inflatable with Traditional Booth – 2 x 10 AMP power socket. Uses 1200 Watts.
We do supply a 10m extension lead. All our electronic equipment is tested and tagged.
Can I have the photo booth up stairs?
Yes, as long as we have access to a lift or ramp. If there is no ramp or lift the we suggest our GIF or Social Photo booth. Please let us know prior to booking, as their may be additional charges.
Why do we need a photo booth attendant?
If you really don’t want one then that’s no worries! You can simply choose a booth where we give you the option to have an attendant or not. However for large events and public events you will be required to have an attendant.
To ensure guest receive the best possible experience we suggest having a photo booth attendant. Your attendant will be there to setup and pack-down, ensure equipment is running correctly and images are at the best quality.
They also explain to guests how the booth works, organise the photo album and encourage guest to write messages and they even can even give guests some fun tips.
Do I need to provide a meal for the attendant?
For jobs over 4 hours – yes please. Simply because your friendly attendant will arrive an hour before the event and wont leave until after they pack down, plus they normally travel for 30mins to 1 hour. Totalling their shift to 7 hours or more.
Lucky for you our staff aren’t fussy and we don’t have any dietary requirements.
Most venues are happy to provide a crew meal at a much lower cost than the meal packages for your guests. This also helps to ensure they remain happy and alert, you don’t want to see then when they are hangry! (This is mainly tailored to formal events, if its home event, finger food is totally fine).
Do we have to have our photos printed in strips?
No way. Not only can we do a 2×6″ photo strips, we can also do post card size, 4×6″ photos. We can set this up when you make your booking.
How may prints do I get?
If you choose to have photo strips then it will automatically print 2 copies of the photo strip (2×6″). Normally one for the Album and one for a guests. If you choose a postcard template (4×6″) print, then you will only receive one copy unless you choose to purchase extra copies.
If you want extra copies of prints, then no worries!
You can choose to double your prints for an additional cost. Therefor if you choose our postcard size (4×6″), then you will receive up to two 4×6″ prints for each session (all the same copy from that session).
If you choose to have a post card size, then we recommend doubling your prints for events that include an album. That way one will go into the album and the other will go to a guest.
If you have chosen the photo strip size (2×6″) print, then you will receive up to four 2×6″ prints for each session(all the same copy from that session).
Remember there are unlimited session for the duration of your hire!
When will we receive our prints?
Instantly! Yes after each session in the photo booth the photos will print straight away. Of course that’s provide you have chosen a photo booth that includes prints.
Any packages that don’t include prints, you will be able to receive them via SMS or email! How amazing is that!
What time do you suggest we run the booth?
We love to do it for hours!! Seriously though for a full photo booth experience we recommend a five hour photo booth package.
Depending on what time your event starts, we recommend starting the photo booth when your event starts. We will arrive 1 hour prior to starting time and be ready by the time guests arrive. That way we are not setting up as they arrive or paying for idle time (if you want early setup time).
We also find that most events for 6 hours. If you start it at the start of the event it usually gives the last hour for guest to dance the night away and your photo booth will get more usage during these times.
Usually 5pm-10pm, seems to be the most popular time and it works well. If you are still unsure, contact us today!
When will the photo booth arrive?
We arrive thirty minuets to an hour before hire time and generally leave once hire time has finished. However you can also purchase idle time. Idle time is the waiting time/paused time before, after or during the event.
Can the Booth be used Outdoors?
Sure! We just need to be setup under sheltered and protected form the wind, sun, rain, dew and dust. A marquee, veranda or patio will do the trick. Flat ground is best and on a rug or fake grass.
Can we purchase extra time on the night?
This depends if your photo booth attendant is available to stay longer. Some of our staff have to organise baby sitters, so they may not be able to stay. It’s best to book prior to your event. For extra time on the night it’s $150 per hour.
Wedding FAQ’s
Where are you based?<br />
We are proudly based in Mackay, Queensland and love serving our local community for weddings, events, and celebrations across the region!
What areas do you service around Mackay?<br />
We service Mackay and all surrounding areas including:
- 📍 Sarina
- 📍 Proserpine
- 📍 Airlie Beach & the Whitsundays
- 📍 Bowen
- 📍 Moranbah
- 📍 Dysart
- 📍 Clermont
- 📍 St Lawrence
- 📍 Seaforth & Cape Hillsborough
Don’t see your area? Contact us anyway — we’ll do our best to get there!
Do you service Airlie Beach and Whitsunday weddings?
Yes! The Whitsundays is one of our favourite wedding destinations . We regularly travel to Airlie Beach, Hamilton Island ferry transfers permitting, and surrounding Whitsunday venues. Contact us early as these dates book out fast!
Can you set up at popular Mackay wedding venues?
Absolutely! We are familiar with many of Mackay’s most loved wedding venues.
Do you charge a travel fee for weddings outside of Mackay?
Travel within the Mackay and suburbs is included in all packages at no extra cost. For weddings beyond Mackay, a travel fee applies based on distance.
Birthday FAQ's
Do you cater for milestone birthday parties in Mackay like 18th, 21st, 30th, 40th, and 50th?
Absolutely! Milestone birthdays deserve something extra special! We offer:
- Customised print templates with the birthday person’s name and age
- Elegant or themed prop boxes to match your party style
- Gold, silver, or glam aesthetic options
- Online gallery so guests can relive the memories long after the party
How does Mackay's wet season affect outdoor birthday party booking?
Great question! Mackay’s wet season runs from November to April and can bring heavy tropical rain and high humidity. Our top tips for outdoor birthday parties during this time:
- Always have the booth undercover ,a marquee or pergola works perfectly
- Book an indoor venue backup just in case
- Chat with us early so we can help you plan around the weather
How far in advance should I book a photo booth for my birthday party in Mackay?
We recommend booking at least 4 to 8 weeks in advance for birthday parties. For milestone birthdays, school formals, or events during peak periods such as school holidays, Christmas, and New Year, we suggest booking 3 to 6 months ahead to avoid missing out!
Do you offer photo booth hire for kids school holiday birthday parties in Mackay?
Yes! School holidays are one of our busiest times in Mackay kids parties, teen gatherings, and family celebrations all peak during these periods. We recommend booking well in advance for:
- Queensland school holiday periods
- Easter long weekend
- Christmas and New Year period
Can you customise the photo template to match my birthday party theme?
Absolutely! We love getting creative! We can design a custom print template to match your birthday theme.
Just share your theme ideas with us when booking and we’ll take care of the rest!
Do guests get to keep their photos from the birthday party?
Yes! Every guest gets to take home a printed photo on the night as a party favour how fun is that! Photos are also shared digitally via SMS or QR code and added to an online gallery for everyone to enjoy after the party.
Corporate FAQ's
Do you provide photo booths for corporate events in Mackay?
Absolutely! We love working with Mackay’s local businesses and organisations to make their corporate events memorable. Whether it’s a end of year party, product launch, awards night, team building event, or conference we have the perfect photo booth solution for you!
Can you brand the photo booth with our company logo for our Mackay corporate event?
Absolutely! Corporate branding is one of our most popular add-ons! We can customise:
- Print templates with your company logo and colours.
- Custom welcome screens featuring your brand
- Personalised prop boxes to match your brand theme
Perfect for brand activations, product launches, and corporate conferences!
Do you provide photo booths for Mackay business Christmas parties?
Yes! Work Christmas parties are one of our busiest times of year in Mackay! We recommend booking early as far as July or August to secure your preferred December date. We offer festive themed templates and props perfect for your end of year celebration!
Can the photo booth help promote our brand at a Mackay trade expo or conference?
Absolutely! A branded photo booth is a fantastic marketing and engagement tool at trade expos and conferences. Guests share their branded photos on social media, giving your business organic exposure across Mackay and beyond.
What Mackay corporate venues do you work with?
We are experienced working at many of Mackay’s premier corporate venues
School Formal FAQ'S
What is typically included in a school formal photo booth package?
Our school formal packages are designed to give students the best night ever! Inclusions typically are:
- Unlimited photo sessions throughout the night
- Instant printed photos for every student
- Digital copies via SMS or QR code
- Custom formal print template with school name and year
- Fun and formal appropriate prop box
- Friendly on-site attendant for the whole event
- Online gallery for students to access after the formal
Do you travel to school formals in the Whitsundays ?
Yes! We love making the trip to the beautiful Whitsunday region for school formals!
Can students access their photos after the school formal?
Yes! Students can access all their photos through:
- Printed copies taken home on the night
- Digital copies via SMS or QR code instantly
- A private online gallery shared after the event
What Mackay venues do you work with for school formals?
We have experience setting up at many of Mackay’s most popular school formal venues including:
- Ocean International Mackay
- Surf Club Mackay
- Club Northern Beaches
- Mackay Turf Club
- Mackay Surf Club and many more
How does Mackay's wet season affect school formal bookings?
Mackay’s wet season from November to April can occasionally impact outdoor arrangements. Most school formals are held indoors so this is rarely an issue! However if any part of your formal is outdoors we recommend:
- Having a covered backup area
- Discussing wet weather plans with us at booking
AI/Social Booth FAQ'S
Can the VideoFX feature be used at Mackay events?<br />
Yes! Our VideoFX with Customisable Template turns ordinary photo booth sessions into high-impact cinematic videos.
Can guests instantly share their AI photos on social media from the booth at Mackay events?<br />
Yes! Instant sharing is one of our most loved features! Guests at your Mackay event can share their AI photos and videos via:
SMS directly to their phone
Email to themselves or friends
Scanning a QR Code for instant digital access.
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Is there an online gallery for guests to access their AI photos after the event in Mackay?
Yes! All content from your Mackay event is stored in a private online gallery that includes:
- All photos, GIFs, boomerangs and videos from the night
- Password protection available for privacy if you wish
- Easy sharing and downloading for all guest
- Accessible through phone
How far in advance should I book the AI Social Photo Booth for my Mackay event?
We strongly recommend booking as early as possible! Here is our general guide for Mackay:
- Birthday parties — 4 to 8 weeks in advance
- Weddings — 6 to 12 months in advance
- School formals — 6 to 9 months in advance
- Corporate events — 6 to 8 weeks in advance
- Christmas parties — book by July to secure your date!






